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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Kenya A. Jones

August 15, 2025

5  out of  5
rating by Kenya A. Jones
"Ms. Hamilton responded to my request for quotes quickly and then provided great options! She was very pleasant, kind and knowledgeable. Highly recommend!"
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Katie Goodpaster

August 15, 2025

5  out of  5
rating by Katie Goodpaster
"Kenya and her team have always gone above and beyond for my family and I. Whenever I have needed assistance or even just a quick question the team is always reacting immediately and smoothly. They have a great followup process as well. I would give the entire team 5 stars all around!"
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Alyssa Adank

August 7, 2025

5  out of  5
rating by Alyssa Adank
"Super helpful team! It was so easy to lock in a good rate and move forward with insuring all the things that needed to be! Thankful to have an insurance company that’s supportive and incredibly helpful!"
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
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Ebony Smith

July 30, 2025

5  out of  5
rating by Ebony Smith
"Love Diana she is a great help. They are so friendly and kind and definitely helps you with whatever your in need. Thanks ladies appreciate your service."
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
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David Cedano

July 30, 2025

5  out of  5
rating by David Cedano
"The staff there are so helpful"
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
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Kristy Lugar

July 29, 2025

5  out of  5
rating by Kristy Lugar
"We’ve been with this State Farm office for about 10 years and it has been nothing but a good experience! Kenya and her team are quick to help and address questions! We carry auto and home insurance with them and usually speak with Kenya directly or with Diana. Both are easy to talk to and get things done! Thank you!"
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
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Steve Johnson

July 18, 2025

5  out of  5
rating by Steve Johnson
"Kenya and Diana are exceptional. Through life changes and vehicle changes, they’re always highly efficient to update my policies. Diana is always so friendly and kind as my direct point of contact. Kenya is an exceptional agent."
We responded:
"Thank you so much for sharing your kind words! It means a lot to know you are satisfied with the service, especially during lire's many changes. We are always here whenever you need us. Like a Good Neighbor!"
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Lisa A Peschel-Peters

July 16, 2025

5  out of  5
rating by Lisa A Peschel-Peters
"Always kind and listens to what your needs are."
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
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Blastcamp2010

July 8, 2025

1  out of  5
rating by Blastcamp2010
"State Farm is a terrible agency that blackmails and denies people on the regular. Kenya did nothing to advise or look out for our interests in any issue we had with her. In fact, most of the time she didn’t even know what was happening with our claims! We had home owners insurance for over 30 years, they denied 2 claims and told us if we didn’t pay to replace roof ourselves they were canceling us. Which, even though we spent our money to replace, they still cancelled us! Kenya acted like she had no idea this was happening. LOL the kicker is because of the 2 denied claims moving to another company was much more expensive! Most companies wouldn't even take us. When all you have as an agent is customer service - she failed many times and it cost us thousands. Cannot recommend State Farm or Kenya."
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Kade Walker

July 8, 2025

5  out of  5
rating by Kade Walker
"Fantastic office, got back to us at every step very quickly. Great people that do a great job! Diana specifically has been super helpful."
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
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Danyell Mcphee

June 19, 2025

5  out of  5
rating by Danyell Mcphee
"I don’t think I have a box big enough to describe the professionalism that I have gotten from. Kenya and her team. Especially from Diana!!! She’s such a joy to speak to and is very thorough in explaining everything from start to finish. Again, I don’t think there’s a box big enough to say that it’s a joy to be a customer of this team!!!!"
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor! It means so much to hear that our professionalism has made a positive impression. Thank you for being a part of our insurance family!"
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Stephanie Johnson

June 9, 2025

5  out of  5
rating by Stephanie Johnson
"Kenya Hamilton’s State Farm office holds out entire insurance portfolio, including our home, cars, truck, RV, golfcarts, as well as insurance for my children. Both Kenya & her assistant Diana is always helpful, professional & expedient when conducting business. We truly appreciate the personal touch that they offer their clientele!"
We responded:
"Thank you so much for your kind words! We are delighted to know you had a great experience with our State Farm office. it means a lot to us to be able to support you and your family's needs. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
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D Lynn

June 3, 2025

5  out of  5
rating by D Lynn
"Friendly customer service"
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
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Cybersonic Heating & Cooling

June 3, 2025

5  out of  5
rating by Cybersonic Heating & Cooling
"Best customer service around! They handle our entire fleet of vehicles & all of our personal stuff as well. Always friendly & helpful anytime we need to make changes or add a vehicle. Highly recommend!"
We responded:
"Thank you for your 5-star review and kind words! We're happy to hear you had great experience with our customer service. We appreciate your business and support. My State Farm team and I are happy to be your good neighbor!"
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Sara Gundersen

April 29, 2025

5  out of  5
rating by Sara Gundersen
"Kenya’s office is very responsive when we have questions or inquiries. We’re very satisfied with our experience."
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
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Lucas Ecklund-Baker

April 16, 2025

5  out of  5
rating by Lucas Ecklund-Baker
"Diana has been a great help. She is patient with my questions, responsive, and friendly."
We responded:
"Thank you for reviewing our State Farm office and appreciate your kind words. We aim to provide great customer service. If you have any questions or concerns, please do not hesitate to contact the office."
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David Fowler

March 26, 2025

5  out of  5
rating by David Fowler
"Diana & Kenya both very patient & helpful! Highly recommend!"
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
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Jason Martin

March 20, 2025

5  out of  5
rating by Jason Martin
"Wonderful agent and staff!! Would definitely recommend them to anyone who needs insurance."
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
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kacchowo

March 11, 2025

5  out of  5
rating by kacchowo
"Kenya has been such a help with all my insurance needs. From auto to home, you can’t get any better!"
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
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Ben Redar

March 10, 2025

5  out of  5
rating by Ben Redar
"I reached out as a first time home buyer to get a quote for homeowner’s insurance. I received the quote within just a few hours that bundled my new home and existing auto insurance. Easy! Great customer service!"
We responded:
"Thank you so much for your kind words! We truly appreciate you taking the time to share your experience with us. We strive to provide great customer service and ensure our customers are informed about their insurance needs. If you have any questions or need assistance, we're here to help!"
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Lisa Aronson

February 27, 2025

5  out of  5
rating by Lisa Aronson
"Have had State farm for many years. Kenya is always so helpful and I'm glad we picked her office when moving to Valpo. If you love your agent, you are likely never to switch. And we won't! Would recommend this State Farm office to anyone looking for exceptional service in the area."
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide your family with great service! If there is anything else we can do for your insurance needs, just let us know! It is always a pleasure speaking with you."
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N Coleman

February 19, 2025

5  out of  5
rating by N Coleman
"Excellent customer service."
We responded:
"We appreciate your review! We aim in taking great care of our customers. If you need assistance in the future, please do not hesitate to contact our office."
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kobe chvpo

February 14, 2025

5  out of  5
rating by kobe chvpo
"Kenya was great as always, keeps it simple and does her best to make everything make sense for you in all areas 10/10"
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
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Robert Sigel

February 5, 2025

5  out of  5
rating by Robert Sigel
"Friendly, knowledgeable service. Very happy I chose Kenya Hamilton as my State Farm agent"
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
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Larry Webb II

January 24, 2025

5  out of  5
rating by Larry Webb II
"Great customer service and will recommend anyone to switch to State Farm! Great agent"
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"