Skip to content
Call
Text

Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Erica Walls

Erica Walls

November 2, 2024

5  out of  5
rating by Erica Walls
"Kenya was very knowledgeable and ensured I received the policies to best accommodate my needs. She was explained everything in detail and answered my questions. She followed up regularly when I had to file a claim and made you I received everything needed according to my policy. I recommend her to anyone who is needing exceptional insurance services."
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
Profile photo of Caleb Mains

Caleb Mains

May 27, 2024

5  out of  5
rating by Caleb Mains
"Thank you for the fast and friendly service!"
Profile photo of Annamarie Pero

Annamarie Pero

May 7, 2024

5  out of  5
rating by Annamarie Pero
"We recently switched insurance companies after 24 years with the same company. The switch was due to soaring rates and poor communication. Diana Trigg made this switch seamless. She is knowledgeable, professional, kind and very accurate with her information. All was managed via phone and email making this process so simple. The coverage obtained was an increase from our previous policy along with a decrease in premiums! We would highly recommend this agency. Thank you Diana and Kenja for your hard work and dedication to your clients!"
We responded:
"Thank you Annamarie for your kind words. I'm happy to hear Diana made the process seamless. We are always here to help. Welcome to the State Farm Family!!!"
Profile photo of Krissy

Krissy

April 21, 2024

5  out of  5
rating by Krissy
"Very professional and informative. Called me back about a policy in a timely fashion and gave me the answers I was needing."
We responded:
"Thank you Krissy. We strive to be there for our customers as well as potential customers."
Profile photo of Allegra Shinabargar

Allegra Shinabargar

April 16, 2024

5  out of  5
rating by Allegra Shinabargar
"Kenya Hamilton is very helpful and knowledgeable!"
We responded:
"Thank you Allegra for your kind words. We are always here to help you, your family, and friends!"
Profile photo of Delsue Minfield

Delsue Minfield

March 3, 2024

5  out of  5
rating by Delsue Minfield
"Great customer service and positive attitude. Thank you ladies"
We responded:
"Thank you for your kind words. It was really nice speaking with you in person. I love to meet our customers."
Profile photo of Christopher Rue

Christopher Rue

March 3, 2023

5  out of  5
rating by Christopher Rue
"Diana provided excellent service."
Profile photo of Ashley Eaton

Ashley Eaton

November 17, 2021

5  out of  5
rating by Ashley Eaton
"I switched from a larger insurance company to State Farm and the best thing about the change aside from the better rates is the better service. Kenya is an awesome agent. She is always kind and professional. It is nice to know that when I call my insurance company, I am taken care of by the same person and not a different representative every time I call. Kenya has gone above and beyond for me. I would recommend her to anyone."
We responded:
"Thank you for your business Ashley. We are committed to helping our customers!"
Profile photo of Robert Clark

Robert Clark

June 11, 2021

5  out of  5
rating by Robert Clark
"I have a been State Farm customer for the past 30 years and worked with several agents as I have moved around. Without a doubt, Heather and Kenya have always provided exceptional, professional, and friendly service that have exceeded my expectations. I greatly value working with them both, and they provide great in-person and telephonic customer service!"
We responded:
"Thanks for being a State Farm Loyal Customer for over 30+ years! We thank you for choosing our agency! We are committed to providing our customers great service."
Profile photo of Carolyn Lewis

Carolyn Lewis

June 9, 2021

5  out of  5
rating by Carolyn Lewis
"Heather and Kenya are always so helpful and on top of things! 10 out of 10 - would recommend!"
We responded:
"Thanks Carolyn. Our office loves our customers!"
Profile photo of janet Dieringer

janet Dieringer

May 28, 2021

5  out of  5
rating by janet Dieringer
"It was just a little thing. (a rock chipping our windshield) But when I called Kenya, she explained what the procedure was and how to go about doing it. She made the process painless. YES, she is my agent, but I was treated like a family friend. Thank, Kenya!"
We responded:
"Thanks David. Yo know we are always here to help when things can go wrong. We value our customers. I'm glad that you chose us as your State Farm Agency."
Profile photo of Joe Mick

Joe Mick

May 11, 2021

5  out of  5
rating by Joe Mick
"In this day and age, it's hard to find people who make the effort every day to be truly helpful and reliable. Kenya is one of those people. I save the most money with State Farm thanks to Kenya. Any questions I have, she answers. These years I have chosen Kenya and State Farm have been stress free insurance-wise. You don't have to jump through hoops or worry about coverage, because Kenya has your back."
We responded:
"Thank you for the kind words. Our office strives to take care all of our customers and meeting their insurance needs."
Profile photo of Jennifer Schroeder

Jennifer Schroeder

April 23, 2021

5  out of  5
rating by Jennifer Schroeder
"Kenya at State Farm helped me get the right insurance at the right price. My previous insurance increased prices for no reason, and Kenya got me the same coverage at a $50 a month savings. She was super pleasant to work with, and got everything taken care of quickly."
We responded:
"Jennifer it was a pleasure working with you for your auto and other insurance needs."
Profile photo of Sara Stoltz

Sara Stoltz

December 21, 2020

5  out of  5
rating by Sara Stoltz
"Kenya, Heather & Barb are always helpful and eager to please. Loyal client for the excellent customer service!"
We responded:
"Thanks Sara for allowing us to service your needs and being a loyal customer!"
Profile photo of jazz johnson

jazz johnson

December 9, 2020

5  out of  5
rating by jazz johnson
"OMG I can’t say enough about how awesome Ms.Hamilton is ! First time buying auto insurance she made sure I understood every process of what was going on . Extremely fair Numbers . Totally awesome and pain free experience . Top Tier professionalism 👍🏽"
We responded:
"Thank you Jazz for choosing my office for your auto and renters insurance needs. I know it was a big step for you as it was your first time purchasing insurance on your own. I love helping my Indiana and Illinois young customers!"
Profile photo of Jesse Bowman

Jesse Bowman

November 9, 2020

5  out of  5
rating by Jesse Bowman
"Kenya and her staff are fantastic. Over the years, they have helped me with a variety of insurance policies, including automobile, renters, and personal articles. In addition to helping me secure affordable coverage, her office has always been very responsive and friendly. Highly recommended!"
We responded:
"Thank you Jesse for allowing my office to take care of your auto, renters, and personal articles policies. We appreciate your business!"
Profile photo of Richard Bond

Richard Bond

November 6, 2020

5  out of  5
rating by Richard Bond
"Kenya, Heather and Barb have been invaluable to us over the years for our all of our insurance needs. Very professional, knowledgeable and customer service focused. Heather recently helpful in getting me set up with my personal business insurance. Handled all the complex details seamlessly. Awesome group of people."
We responded:
"Thank you Richard for your kind words. Heather and Barb do an awesome job of taking care of our customers! I'm glad Heather was able to assist you with your Business Insurance."
Profile photo of Rodney Griffin Jr

Rodney Griffin Jr

October 29, 2020

5  out of  5
rating by Rodney Griffin Jr
"Ms. Hamilton was very professional with her service. I appreciate her thorough and knowledgeable service. I recommend her if you are looking for insurance!"
We responded:
"Thanks! Welcome to our State Farm Family!!!"
Profile photo of Andre Washington

Andre Washington

October 28, 2020

5  out of  5
rating by Andre Washington
"Always answer the phone always polite always have the answers to the questions I have and concerned about others"
We responded:
"It's been a pleasure to serve as your State Farm Agent. Thanks"
Profile photo of DeAndra Williams

DeAndra Williams

October 27, 2020

5  out of  5
rating by DeAndra Williams
"Kenya Hamilton recently helped my family and I get life insurance policies. She was very thorough with explaining how each policy worked, and helpful with guiding me every step of the way. I appreciated her awesome customer service. Kenya is a great asset to State Farm!! They are very lucky to have her!"
We responded:
"Thank you for allowing me to help you with financial protection for your loved ones. Welcome to State Farm!"
Profile photo of Lily Warren

Lily Warren

August 19, 2020

5  out of  5
rating by Lily Warren
"Heather Childers helped both me and my peers with our insurance needs. She made the process so simple and easy! I am so grateful for this office staff."
Profile photo of Josh Halcomb

Josh Halcomb

May 19, 2020

5  out of  5
rating by Josh Halcomb
"They are always very helpful whenever I need them, from calling in with questions about my policies to handling claims questions they always have the answers I need. I would highly recommend this office to anyone looking for excellent customer service."
Profile photo of Ronda Gorby

Ronda Gorby

December 5, 2019

5  out of  5
rating by Ronda Gorby
"I have been with State Farm since 1995 and love Kenya Hamilton and her staff! They are responsive, kind, and have excellent customer service. I would recommend Kenya Hamilton to everyone! Her staff has decades of insurance experience!"
Profile photo of Keesha Hardaway

Keesha Hardaway

August 16, 2018

5  out of  5
rating by Keesha Hardaway
"We recently switched insurance and my son was involved in an auto accident, Kenya Hamilton helped us navigate the claim process. She did an great job answering all of our questions and making sure everything went smoothly. The claims team for State Farm was fantastic. They were available 24/7 to answer all questions regarding the claim, rental, and any other concerns. Thank you Kenya and State Farm for all your help."
Profile photo of see it through

see it through

June 27, 2018

1  out of  5
rating by see it through
"Kenya was very nice in the beginning, but became very argumentative when questioned on why my insurance went up by 600 dollars per year, when I hadn't had a ticket, accident or any claims filed, she talked over me, she is the sole reason I left State Farm,"